Back Office Support

Your company's demanding responsibilities can be extended to Wireless Upgrade with efficiency & reliability.

VIRTUAL ASSISTANT

By taking on administrative tasks, we can save you valuable time each week. As your virtual assistant, we have the expertise to handle various responsibilities including answering calls, managing calendars and emails, and file management. Let us help you with these tasks and more, so you can focus on growing your business.

DOCUMENTS INDEXING & ARCHIVING

Wireless Upgrade aims to streamline your company’s processes by digitizing your physical documents. Our secure software effectively and reliably converts your files into a digital format that can be easily shared and accessed. By going paperless, we are committed to making a positive impact on the environment while saving you time and resources.

Let's Connect

At Wireless Upgrade, we take pride in being one of the top business process outsourcing companies that excel in providing exceptional customer support to clients. Our premier outsourcing solutions, coupled with the expertise of our exceptional agents, help us proactively resolve customer issues before they even arise, ensuring smooth and hassle-free customer experiences. What sets us apart from other Global is that our agents are native English speakers with cultural similarities to your clients, giving them a unique advantage in providing personalized and effective support. As you build and maintain a highly-effective customer support operation, Wireless Upgrade becomes your trusted partner and seamless extension of your team, providing unmatched support every step of the way.

Testimonial

"Wireless Upgrade has exceeded our expectations in every way. The agents are friendly, professional, and always willing to go the extra mile to ensure our clients are satisfied. Thank you for your exceptional service!"
Tony Hawk
"The partnership with Wireless Upgrade has been a game-changer for our business. The quality of customer service has improved significantly, and we've received positive feedback from our clients. Thank you for your outstanding service!"
Julia Miles
"We are blown away by the results of our partnership with Wireless Upgrade. The customer service provided is exceptional, and our clients have taken notice. Thank you for helping us achieve our goals!"
John Goodman